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So far CRM Mitchell1 has created 324 blog entries.

2010 Toyota Corolla

2022-11-24T22:58:21+00:00

Toyota Corolla

Mileage
174,511
Service Date
11/16/2022
Services Performed
  • MAINT LIGHT WAS ON, INDICATING OIL CHANGE IS DUE. TECH RESET OIL LIGHT.
  • CHANGE OIL AND FILTER, LUBR
  • Rotated tires to counteract the uneven wear characteristics of each wheel position on the vehicle.
  • PERFORM TEAM ONE COURTESY DVI
 
WALTER D. gave our service a 5 star review on 11/23/2022
2010 Toyota Corolla 2022-11-24T22:58:21+00:00

2013 MINI Cooper

2022-11-20T22:58:56+00:00

MINI Cooper

Mileage
154,917
Service Date
11/18/2022
Services Performed
  • PERFORM TEAM ONE COURTESY DVI
  • TECHNICIAN FOUND CODES P0304 (MISFIRE), P0136 (O2 SENSOR BANK 1 SENSOR #2), AND P0036 (HEATER B1S2). TECHNICIAN SWAPPED IGNITION COILS AND SPARK PLUGS TO SEE IF MISFIRE WOULD FOLLOW AND FOUND MISFIRE DID NOT FOLLOW. TECHNICIAN TO PERFORM COMPRESSION AND LEAKDOWN TEST AS ISSUE IS POTENTIALLY INTERNAL ISSUE. PERFORMED TEST AND FOUND COMPRESSION IS GOOD ON ALL FOUR CYLINDERS, NO EVIDENCE OF INTERNAL WEAR WITH LEAKDOWN TEST. ATTEMPTED TO PERFORM MEDIA BLASTING AND FOUND VALVES TO NOT BE THE ISSUE. TECHNICIAN REASSEMBLED VEHICLE AND WAS ABLE TO DETERMINE OXYGEN SENSOR AT FAULT.
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures. Preform basic safety inspection. Road test vehicle.
  • TECHNICIAN CONFIRMED CAUSE OF CHECK ENGINE LIGHT IS DUE TO O2 SENSOR FAULTY – BANK 1 SENSOR 2. TECHNICIAN TO REPLACE BANK 1 SENSOR 2 O2 SENSOR. TECHNICIAN NOTED ALL FOUR SPARK PLUGS WERE FOULED, AND CALLED FOR REPLACEMENT.
 
MEL P. gave our service a 5 star review on 11/19/2022
2013 MINI Cooper 2022-11-20T22:58:56+00:00

2017 Mercedes-Benz CLA250

2022-11-09T22:59:14+00:00

Mercedes-Benz CLA250

Mileage
33,466
Service Date
10/31/2022
Services Performed
  • PERFORM TEAM ONE COURTESY DVI
  • TECHNICIAN CONFIRMED AUXILIARY BATTERY WARNING IS PRESENT. TECHNICIAN FOUND AUXILIARY BATTERY IS DISCHARGED, CAUSING INDICATOR IN CLUSTER TO APPEAR. TECHNICIAN REPLACED AUXILIARY BATTERY AND RESET WARNING.
 
ED C. gave our service a 5 star review on 11/7/2022
2017 Mercedes-Benz CLA250 2022-11-09T22:59:14+00:00

2009 Nissan Sentra

2022-11-05T21:58:56+00:00

Nissan Sentra

Mileage
38,386
Service Date
10/25/2022
Services Performed
  • PERFORM TEAM ONE COURTESY DVI
  • TECHNICIAN CONFIRMED CUSTOMER CONCERN AND FOUND THAT SUBFRAME BUSHINGS ARE EXTREMELY WORN, SUBFRAME MOVES FREELY HOWEVER BOLTS ARE FIRMLY SECURED. TECHNICIAN FOUND ADDITIONALLY THAT BOTH LOWER CONTROL ARMS ARE WORN AT THE BUSHINGS ALONG WITH TORQUE STRUT. TECHNICIAN TO REPLACE FRONT AND REAR SUBFRAME BUSHINGS WITH UPGRADED BUSHINGS, BOTH LOWER CONTROL ARMS, AND TORQUE STRUT. ALIGNMENT IS NECESSARY TO COMPLETE REPAIR.
  • PERFORMED ALIGNMENT AND SET TO FACTORY SPECIFICATIONS.
  • TECHNICIAN REMOVED DASH BOARD ON DRIVER SIDE TO REVEAL DIAGNOSTIC PORT. TECHNICIAN FOUND DIAGNOSTIC PORT WAS TUCKED INTO WIRING UNDER STEERING WHEEL. TECHNICIAN CORRECTLY POSITIONED PORT UNDER WHEEL. TECHNICIAN SCANNED CODES IN SYSTEM TO DETERMINE WHY CHECK ENGINE LIGHT APPEARED. CODE RETURNED FOR MISFIRE ON CYLINDER #3. TECHNICIAN RESET CODES AND ROAD TESTED. CODE DID NOT RETURN, NOR COULD MISFIRE BE FELT.
 
CALEB T. gave our service a 5 star review on 11/4/2022
2009 Nissan Sentra 2022-11-05T21:58:56+00:00

2008 Dodge Pickup

2022-11-04T21:58:59+00:00

Dodge Pickup

Mileage
170,692
Service Date
10/28/2022
Services Performed
  • PERFORM TEAM ONE COURTESY DVI
  • VERIFIED CUSTOMER CONCERN, TECHNICIAN RECOMMENDS A REAR DIFFERENTIAL BEARING KIT. CUSTOMER APPROVED REPAIRS TECHNICIAN REMOVED AND REPLACED REAR DIFFERENTIAL BEARINGS, PINIONS AND SEALS
  • UPON TECHNICIAN INSPECTION WE FOUND THE TIE ROD AT PITMAN ARM AND THE MIDDLE TIE ROD END HAVE EXCESSIVE PLAY. CUSTOMER APPROVED REPAIRS. TECHNICIAN REMOVED AND REPLACED FRONT INNER TIE ROD END AND DRAG LINK
  • PERFORMED ALIGNMENT AND SET TO FACTORY SPECIFICATIONS.
  • UPON TECHNICIAN INSPECTION WE FOUND BOTH FRONT WHEEL BEARINGS HAVE PLAY. CUSTOMER APPROVED REPAIR. TECHNICIAN REMOVED AND REPLACED BOTH FRONT WHEEL BEARINGS.
  • Rotated tires to counteract the uneven wear characteristics of each wheel position on the vehicle.
 
GERALD A. gave our service a 5 star review on 11/2/2022
2008 Dodge Pickup 2022-11-04T21:58:59+00:00

2008 Mercedes-Benz C300

2022-10-31T21:58:38+00:00

Mercedes-Benz C300

Mileage
98,517
Service Date
10/24/2022
Services Performed
  • TECH FOUND THAT ALL WIPER SETTING
  • CUST STATES THE TPMS LIGHT IS ON. PLEASE CHECK AND ADVISE.
  • PERFORMED SYN-OIL CHANGE
  • PERFORM TEAM ONE COURTESY DVI
  • TECH FOUND THAT THE TWO FRONT TIRES ARE DRY ROTTED AND NEED TO BE REPLACED. CUST AUTH REPLACEMENT OF TWO FRONT TIRES.
  • TIRE DISPOSAL FEE
  • DURING INSPECTION, TECH FOUND THAT THE HOOD STRUTS ARE WEAK AND SLOWLY BLEED OFF. RECOMMEND REPLACING BOTH HOOD STRUTS. CUST AUTH REPLACEMENT OF HOOD STRUTS.
 
AARON S. gave our service a 5 star review on 10/31/2022
2008 Mercedes-Benz C300 2022-10-31T21:58:38+00:00

2010 Ford Escape

2022-10-13T22:03:21+00:00

Ford Escape

Mileage
101,258
Service Date
10/12/2022
Services Performed
  • CHANGE OIL AND FILTER, LUBE
  • ROTATE TIRES
  • PERFORM TEAM ONE COURTESY DVI
 
ANITA R. gave our service a 5 star review on 10/12/2022
2010 Ford Escape 2022-10-13T22:03:21+00:00

2015 RAM 1500

2022-10-07T22:00:24+00:00

RAM 1500

Mileage
140,910
Service Date
9/29/2022
Services Performed
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures. Preform basic safety inspection. Road test vehicle.
  • Rotated tires to counteract the uneven wear characteristics of each wheel position on the vehicle . We mount each wheel on a state-of-the-art dynamic computer-controlled spin balancing machine. Establishing optimal balance of the tire/wheel assembly by correcting any type of imbalance. Checking and setting tire pressure to your vehicle’s specification.
  • PERFORM TEAM ONE COURTESY DVI
 
ROBERT G. gave our service a 5 star review on 10/6/2022
2015 RAM 1500 2022-10-07T22:00:24+00:00

2010 BMW 328i

2022-10-07T22:00:08+00:00

BMW 328i

Mileage
163,488
Service Date
9/29/2022
Services Performed
  • PERFORM TEAM ONE COURTESY DVI
  • TECHNICIAN TO UP-SIZE DRAIN PLUG AS ORIGINAL DRAIN PLUG IS FAR TOO LOOSE IN PLACE DUE TO STRIPPING OF OIL PAN. TECHNICIAN TO USE CURRENT OIL IN SYSTEM TO FLUSH OUT ALUMINUM SHAVINGS. OIL SERVICE NECESSARY TO COMPLETE REPAIR.
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures. Preform basic safety inspection. Road test vehicle.
  • TECHNICIAN WAS ABLE TO CONFIRM CUSTOMER CONCERN. FOUND THAT OIL PRESSURE WAS DROPPING DUE TO CENTER INSERT OF OIL FILTER CAP IS MISSING. CODES WERE PRESENT FOR CAMSHAFT JAMMING, MISFIRE, AND TIMING CORRELATION. THESE ARE ALL INDICATORS OF LOW OIL PRESSURE. TECHNICIAN TO INSTALL NEW OIL FILTER CAP TO RESTORE PRESSURE.
  • TECHNICIAN WAS UNABLE TO DUPLICATE BUZZING NOISE FROM FRONT END.
 
JENNIFER C. gave our service a 5 star review on 10/6/2022
2010 BMW 328i 2022-10-07T22:00:08+00:00

2008 Honda Pilot

2022-09-24T21:58:55+00:00

Honda Pilot

Mileage
176,516
Service Date
8/30/2022
Services Performed
  • TECHNICIAN CONFIRMED CUSTOMER CONCERN, VEHICLE WOULD NOT START UNLESS IGNITION HELD FOR EXTENDED PERIODS OF TIME. TECHNICIAN HAS CONFIRMED STARTER FAILED – REPLACE STARTER AND RETEST. UPON RETEST FOUND ISSUE DID NOT PERSIST.
  • TECHNICIAN WAS ABLE TO CONFIRM CUSTOMER CONCERN. FOUND NOISE TO BE ORIGINATING FROM EXHAUST LEAK AT THE MANIFOLD. CUSTOMER DECLINED REPAIR AT THIS TIME.
 
TAREK I. gave our service a 5 star review on 9/22/2022
2008 Honda Pilot 2022-09-24T21:58:55+00:00