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So far CRM Mitchell1 has created 337 blog entries.

2004 Ford Pickup

2023-03-21T21:58:02+00:00

Ford Pickup

Mileage
133,670
Service Date
3/15/2023
Services Performed
  • CUST STATES THEY WERE TOLD THE ENGINE MAY NEED A TIMING CHAIN REPLACED. RUNS FINE FOR FIRST TEN MINUTES, THEN GETS A BAD MISFIRE WHEN AT OPERATING TEMPERATURE.
  • TEAR DOWN TO INSPECT MECHANICAL TIMING
  • AFTER REPAIRS WERE COMPLETE, TECH TEST DROVE VEHICLE AND NOTICED THERE WAS A MISFIRE. VEHICLE WOULD IDLE DOWN TO 300RPM'S AT A STOP, TEMPORARILY, AND THEN GO BACK TO NORMAL. TECH FOUND THAT THERE WAS A COIL DROPPING OUT. RECOMMEND REPLACING FAILED COIL. CUST AUTH REPAIR.
  • PERFORM TEAM ONE COURTESY DVI
 
JIM D. gave our service a 5 star review on 3/17/2023
2004 Ford Pickup 2023-03-21T21:58:02+00:00

2006 Chrysler 300

2023-03-19T21:58:12+00:00

Chrysler 300

Mileage
123,196
Service Date
3/17/2023
Services Performed
  • PERFORM TEAM ONE COURTESY DVI
  • CUSTOMER STATES: VEHICLE WILL DIE AFTER COMING TO A STOP. IF VEHICLE IS IN NEUTRAL, IT WILL STAY RUNNING. WHEN IN DRIVE, IT DIES.
  • TECH INSTALLED NEW ENGINE AIR FILTER
 
MARK C. gave our service a 5 star review on 3/18/2023
2006 Chrysler 300 2023-03-19T21:58:12+00:00

2013 Ford Escape

2023-03-15T21:58:16+00:00

Ford Escape

Mileage
115,573
Service Date
3/8/2023
Services Performed
  • PERFORM TEAM ONE COURTESY DVI
  • CUSTOMER STATES: VEHICLE IS OVERHEATING. WHEN VEHICLE IS IDLING, WILL BLOW COLD AIR EVEN WITH THE HEATER ON.
  • CUSTOMER STATES: VEHICLE IS OVERHEATING. WHEN VEHICLE IS IDLING, WILL BLOW COLD AIR EVEN WITH THE HEATER ON.
  • REPLACE THERMOSTAT AND GASKET WHILE COOLING SYSTEM IS BEING SERVICED
 
ROBERT Z. gave our service a 5 star review on 3/13/2023
2013 Ford Escape 2023-03-15T21:58:16+00:00

2022 Hyundai Elantra

2023-03-04T22:58:54+00:00

Hyundai Elantra

Mileage
25,783
Service Date
3/2/2023
Services Performed
  • TECH INSTALLED NEW ENGINE AIR FILTER
  • REPLACE CABIN AIR FILTER
  • GDI or "Gasoline Direct Injection" engines burn gasoline at temperatures far greater than older vehicles. The benefit is higher MPG, the cost is stubborn carbon deposits that, if left unchecked, can kill your injectors PSI. This reduces MPG and if left unchecked, can kill engines. A BG GDI Fuel service cleans injectors, valves, and combustion chambers with our most powerful chemicals administered with specialized equipment. Expect restored MPG & horsepower with this service.
  • PERFORM TEAM ONE COURTESY DVI
  • Rotated tires to counteract the uneven wear characteristics of each wheel position on the vehicle.
 
MARIO M. gave our service a 5 star review on 3/3/2023
2022 Hyundai Elantra 2023-03-04T22:58:54+00:00

2010 MINI Cooper

2023-02-19T22:58:29+00:00

MINI Cooper

Mileage
134,469
Service Date
2/17/2023
Services Performed
  • PERFORM TEAM ONE COURTESY DVI
  • TECHNICIAN CONFIRMED CUSTOMER CONCERN. TECHNICIAN FOUND VEHICLE IS MISFIRING AT THIS TIME – SURVEYED FAULT MEMORY AND FOUND RANDOM CYLINDER MISFIRE CODES PRESENT AT THIS TIME. TECHNICIAN REMOVED SPARK PLUGS FOR INSPECTION AND FOUND OIL POOLING AT THE SPARK PLUG TUBES. TECHNICIAN INSPECTED FURTHER AND FOUND OIL IS LEAKING FROM VALVE COVER GASKET INTO SPARK PLUG TUBES FOULING OUT PLUGS. TECHNICIAN REPLACED SPARK PLUGS, IGNITION COILS, AND IS RECOMMENDING REPLACEMENT OF VALVE COVER GASKET TO PREVENT REPEAT FAILURE AND A FUEL INJECTION W/ INDUCTION CLEANING SERVICE TO REMOVE CARBON DEPOSITS.
  • REFER TO MAINTENANCE LINE #1.
  • PFI or "Port Fuel Injection" engines are not as MPG efficient as GDI engines, but they do not have nearly as many issues due to their simplicity. A BG PFI Induction service will clean out the fuel system, cleaning intake valves, directly cleaning injectors via the fuel rail, & the throttle body.
  • Removes deposits from valves and combustion chambers Dissolves sludge and varnish Cleans stubborn oil deposits Cleans micro passageways in gasoline direct injection engines Restores engine balance and power Improves spark plug life
  • TECHNICIAN CONFIRMED CABIN AIR FILTER IS DUE BY MILEAGE. TECHNICIAN REPLACED CABIN AIR FILTER.
  • This service includes; Removal of the old transmission fluid and replacing it with new, clean fluid of the grade recommended by your vehicle manufacturer.
 
TODD J. gave our service a 5 star review on 2/18/2023
2010 MINI Cooper 2023-02-19T22:58:29+00:00

2010 Toyota Highlander

2023-02-14T22:58:57+00:00

Toyota Highlander

Mileage
192,721
Service Date
2/9/2023
Services Performed
  • CUST STATES THERE ARE BULBS OUT ON THE PASSENGER REAR. PLEASE CHECK AND ADVISE.
  • CHANGE OIL AND FILTER, LUBE
  • PERFORM TEAM ONE COURTESY DVI
  • CUST STATES THERE ARE BULBS OUT ON THE PASSENGER REAR. PASSENGER REAR BRAKE LIGHT AND TAG LIGHT BULB IS INOP
 
BILL B. gave our service a 5 star review on 2/13/2023
2010 Toyota Highlander 2023-02-14T22:58:57+00:00

2011 Kia Soul

2023-02-14T22:58:50+00:00

Kia Soul

Mileage
126,956
Service Date
2/9/2023
Services Performed
  • DURING INSPECTION, TECH FOUND THAT THE VAPOR CANISTER PURGE SOLENOID WAS STUCK OPEN, CAUSING THE EVAP SYSTEM TO NOT PRESSURIZE PROPERLY, IN TURN CAUSING THE CHECK ENGINE LIGHT. RECOMMEND REPLACING FAILED PURGE SOLENOID. CUST AUTH REPAIRS.
  • PERFORM TEAM ONE COURTESY DVI
 
RAINY W. gave our service a 5 star review on 2/10/2023
2011 Kia Soul 2023-02-14T22:58:50+00:00

2016 Land Rover Range Rover

2023-02-11T23:00:04+00:00

Land Rover Range Rover

Mileage
96,336
Service Date
2/8/2023
Services Performed
  • PERFORM TEAM ONE COURTESY DVI
  • TECHNICIAN WAS ABLE TO CONFIRM CUSTOMER CONCERN. TECHNICIAN FOUND VEHICLE IS BURNING ENGINE OIL CAUSING SMOKE FROM TAIL PIPE AND ODOR OF BURNT OIL. TECHNICIAN SUSPECTS FAILING PCV VALVES AS THIS WOULD DIRECTLY CORRELATE TO THE SYMPTOMS DESCRIBED AND IS A KNOWN ISSUE ON THIS MODEL. TECHNICIAN RECOMMENDING REBUILDING THE DIAPHRAGM ASSEMBLY OF THE PCV VALVES (THE ENGINE IS EQUIPPED WITH TWO) AS THIS IS A SERVICEABLE COMPONENT, THOUGH INTEGRATED INTO THE VALVE COVER. CUSTOMER WILL RETURN FOR COMPLETION OF REPAIR. ONLY DIAGNOSIS PERFORMED.
 
TINA B. gave our service a 5 star review on 2/10/2023
2016 Land Rover Range Rover 2023-02-11T23:00:04+00:00

2018 Dodge Durango

2023-01-11T22:58:47+00:00

Dodge Durango

Mileage
86,916
Service Date
1/2/2023
Services Performed
  • PERFORM TEAM ONE COURTESY DVI
  • NO FAULTS FOUND AT THIS TIME.
  • PERFORMED SYN-OIL CHANGE
  • Rotated tires to counteract the uneven wear characteristics of each wheel position on the vehicle.
  • VERIFIED CUSTOMER CONCERN- TECHNICIAN RECOMMENDS SPARK PLUGS. CUSTOMER APPROVED. TECHNICIAN REMOVED AND REPLACED THE SPARK PLUGS.
  • TECHNICIAN REMOVED AND REPLACED THE CABIN AIR FILTER
  • TECHNICIAN REMOVED AND REPLACED THE ENGINE AIR FILTER
  • Install new fluid to proper level. Road test vehicle for proper operation.
  • TECHNICIAN REMOVED AND REPLACED THE WIPER BLADES
  • TECHNICIAN REMOVED AND REPLACED THE ENGINE MOUNTS
  • PFI or "Port Fuel Injection" engines are not as MPG efficient as GDI engines, but they do not have nearly as many issues due to their simplicity. A BG PFI Induction service will clean out the fuel system, cleaning intake valves, directly cleaning injectors via the fuel rail, & the throttle body.
 
MATT W. gave our service a 5 star review on 1/9/2023
2018 Dodge Durango 2023-01-11T22:58:47+00:00

2008 Chevrolet Impala

2023-01-10T22:58:41+00:00

Chevrolet Impala

Mileage
68,220
Service Date
1/3/2023
Services Performed
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures. Preform basic safety inspection. Road test vehicle.
  • DURING INSPECTION, TECH CONFIRMED THAT THE RECIRCULATE ACTUATOR AND THE TEMP ACTUATOR DOOR HAVE FAILED, AND IS CAUSING THE CLICKING SOUND IN THE DASH. RECOMMEND REPLACING BOTH FAILED ACTUATORS. CUST AUTH REPLACEMENT OF FAILED ACTUATORS.
  • CUST AUTH REPLACEMENT OF BRAKE LIGHT BULB.
  • PERFORM TEAM ONE COURTESY DVI
 
BRAD B. gave our service a 5 star review on 1/6/2023
2008 Chevrolet Impala 2023-01-10T22:58:41+00:00