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So far CRM Mitchell1 has created 369 blog entries.

2016 Ford F-150

2023-09-08T22:00:40+00:00

Ford F-150

Mileage
175,409
Service Date
8/22/2023
Services Performed
  • TRIED TO DO CALIBRATION ON ADAPTIVE CRUISE CONTROL SENSOR AND IT WOULD TAKE BUT AS SOON AS THE CAR WAS TURNED OFF IT WOULD SHOW THE MESSAGE AGAIN PULLED COVER OFF OF BUMPER TO INSPECT SENSOR FOUND THAT THE SENSOR HAD POPPED OUT OF ITS BRACKET INSTALL SENSOR IN BRACKET AND PUT NUTS ON THE STUDS TO MAKE SURE IT WOULD NOT POP OFF AGAIN AND DID CALIBRATION ON ACC SENSOR LIGHT IS NOT OFF ON DASH
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures. Preform basic safety inspection. Road test vehicle.
  • REPLACE BATTERY – TESTING WEAK
  • REPLACE AIR FILTER
  • PERFORM TEAM ONE COURTESY DVI
 
PHIL S. gave our service a 5 star review on 9/6/2023
2016 Ford F-150 2023-09-08T22:00:40+00:00

2023 Hyundai Santa Fe

2023-08-15T22:00:55+00:00

Hyundai Santa Fe

Mileage
3,506
Service Date
7/26/2023
Services Performed
  • PERFORM TEAM ONE COURTESY DVI
  • TECHNICIAN WAS ABLE TO VERIFY THE TIRE WAS DAMAGED BEYOND REPAIR. HOWEVER THERE WAS NO VISIBLE DAMAGE TO THE SUSPENSION OR THE WHEEL ITSELF. TECHNICIAN PREFORMED AN ALIGNMENT ON THE VEHICLE AS WELL TO ENSURE NOTHING WAS PUSHED OUT OF ALIGNMENT DUE TO THE VEHICLE HITTING THE CURB.
  • Mount and balance one tire/wheel assembly
  • PERFORMED ALIGNMENT AND SET TO FACTORY SPECIFICATIONS.
 
LISA B. gave our service a 5 star review on 8/11/2023
2023 Hyundai Santa Fe 2023-08-15T22:00:55+00:00

2018 Lincoln Navigator

2023-08-15T22:00:53+00:00

Lincoln Navigator

Mileage
127,335
Service Date
7/25/2023
Services Performed
  • PERFORM TEAM ONE COURTESY DVI
  • CONFIRMED CUSTOMER CONCERN ABOUT THE TICKING NOISE ON STARTUP. I FOUND A TECHNICAL SERVICE BULITEN THAT FITS THE DESCRIPTION OF THE SYMPTOMS OF THE VEHICLE. THE NOISE IS COMING FROM THE TOP SIDE OF THE ENGINE TOWARDS THE FRONT WHERE THE VARIABLE CAMSHAFT TIMING UNIT IS. UPON READING THE TSB IT IS NECESSARY TO REPLACE THE VARIABLE CAMSHAFT TIMING UNIT TO ELIMINATE THE NOISE AND PREVENT DAMAGE TO THE ENGINE IN THE FUTURE. TECHNICIAN TO REPLACE VVT SOLENOIDS AND UPDATING THE PCM TO THE UPDATED PARTS AND RETEST TO VERIFY CUSTOMER CONCERN HAS BEEN ALLEVIATED. TECHNICIAN ROAD TESTED VEHICLE. NO TROUBLE CODES RETURNED. VEHICLE IS NO LONGER MAKING NOISE ON START UP OR WHILE DRIVING.
  • TECHNICIAN FOUND DURING INSPECTION THE SPARK PLUGS TO BE DUE FOR REPLACEMENT BASED ON MILEAGE AND LACK OF HISTORY ON THE VEHICLE. TECHNICIAN REPLACED SPARK PLUGS AND VERIFIED VEHICLE IS WORKING CORRECTLY AT THIS TIME.
  • Inspect hoses and clamps. Pressure test cooling system. Flush engine, radiator, and heater core in both directions. Bring antifreeze to -35 degrees. PH balance coolant to between 9.8 to 10.5. Check thermostat and electric cooling fan operation. Chec
  • GDI or "Gasoline Direct Injection" Engines use expensive injectors that spray a fine mist of gas at precise moments. Carbon deposits form in the injector that slow (sometimes even stopping!) their ability to deliver fuel to the engine. A BG GDI Injector service administers chemicals directly into the fuel rail, cleaning out injectors completely. This service is recommended every 30,000 for general maintenance, but can be done every 15,000 to ensure peak performance.
  • TECHNICIAN NOTED DURING INSPECTION OF THE VEHICLE THAT THE PASSENGER SIDE REAR AXLE SEAL IS LEAKING AND IS REQUIRED TO BE RESEAL. TECHNICIAN REPLACED PASSENGER SIDE REAR AXLE SEAL AND IS NO LONGER LEAKING
  • Install new fluid to proper level. Road test vehicle for proper operation.
 
DANIEL H. gave our service a 5 star review on 8/11/2023
2018 Lincoln Navigator 2023-08-15T22:00:53+00:00

2016 BMW X1

2023-08-04T22:01:10+00:00

BMW X1

Mileage
85,858
Service Date
7/27/2023
Services Performed
  • TECH TEST DROVE VEHICLE AND PERFORMED A VISUAL INSPECTION OF FRONT SUSPENSION. FOUND THAT THE DUST BOOTS ARE TORN ON THE FRONT STRUTS, BUT STRUTS ARE NOT LEAKING AND DO NOT REQUIRE REPLACEMENT AT THIS TIME.
  • TECH INSTALLED NEW REAR BRAKE PADS, ROTORS AND BRAKE PAD SENSOR.
  • TECH INSTALLED NEW ENGINE AIR FILTER.
  • PERFORM TEAM ONE COURTESY DVI
 
JODY W. gave our service a 5 star review on 8/3/2023
2016 BMW X1 2023-08-04T22:01:10+00:00

2018 Dodge Durango

2023-07-15T22:00:39+00:00

Dodge Durango

Mileage
94,324
Service Date
6/27/2023
Services Performed
  • PERFORMED SYN-OIL CHANGE
  • Rotated tires to counteract the uneven wear characteristics of each wheel position on the vehicle . We mount each wheel on a state-of-the-art dynamic computer-controlled spin balancing machine. Establishing optimal balance of the tire/wheel assembly by correcting any type of imbalance. Checking and setting tire pressure to your vehicle’s specification.
  • DURING DIAGNOSIS, TECH WAS ABLE TO PULL CODES, P0456, BUT TECH WAS UNABLE TO PERFORM ANY SYSTEM FUNCTION TEST ON THE SCANNER. SCANTOOL SAYS IT IS LOCKED OUT BY THE MANUFACTURER. NO CHARGES AT THIS TIME.
  • PERFORM TEAM ONE COURTESY DVI
 
MATT W. gave our service a 5 star review on 7/14/2023
2018 Dodge Durango 2023-07-15T22:00:39+00:00

2011 Hyundai Genesis

2023-07-15T22:00:28+00:00

Hyundai Genesis

Mileage
10,983
Service Date
6/20/2023
Services Performed
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures. Preform basic safety inspection. Road test vehicle.
  • TECH INSTALLED NEW ENGINE AIR FILTER
 
JEFF W. gave our service a 5 star review on 7/14/2023
2011 Hyundai Genesis 2023-07-15T22:00:28+00:00

2009 BMW M3

2023-07-06T22:01:45+00:00

BMW M3

Mileage
120,515
Service Date
6/30/2023
Services Performed
  • PERFORM TEAM ONE COURTESY DVI
  • SERVICE AC SYSTEM -EVAC AND RECHARGE AC -ADD DYE AND LEAK TEST -Service air conditioner. Check condition of all belts and lines. Evacuate and recharge with Refrigerant. Test system performance.
  • REMOVED BACK SEAT AND INSPECTED FUEL TANK CAP – FOUND SENDING UNIT CAP LEAKING RECOMMENDATION: REPLACE PASSENGER SIDE FUEL SENDING UNIT CAP – WITH SEAL AND METAL LOCK RING TECHNICIAN INSTALLED FUEL PUMP AND FILLED VEHICLE WITH FUEL. TEST DROVE VEHICLE 12 MILES WITH NO SYMPTOMS OF FUEL LEAKING.
  • TECHNICIAN FOUND DURING INSPECTION THE TRANSMISSION COOLER LINES WERE FOUND TO BE LEAKING AT THE O-RINGS. TECHNICIAN TO REPLACE O-RINGS AND CONFIRM NO FURTHER LEAKS FROM THE COOLING LINES.
 
SETH J. gave our service a 5 star review on 7/3/2023
2009 BMW M3 2023-07-06T22:01:45+00:00

2012 BMW X5

2023-06-26T22:06:15+00:00

BMW X5

Mileage
239,251
Service Date
6/21/2023
Services Performed
  • DURING INSPECTION, TECH FOUND THAT THE FUEL PUMP HAS FAILED AND NEEDS TO BE REPLACED. RECOMMEND REPLACING FUEL PUMP, FUEL LEVEL SENDER, AND THE FUEL PUMP CONTROL MODULE. CUST DECLINED REPAIRS AT THIS TIME.
  • PERFORM TEAM ONE COURTESY DVI
 
FLOYD H. gave our service a 5 star review on 6/23/2023
2012 BMW X5 2023-06-26T22:06:15+00:00

2004 Ford Pickup

2023-06-26T22:03:54+00:00

Ford Pickup

Mileage
136,879
Service Date
6/16/2023
Services Performed
  • REMOVED/REPLACED OIL FILTER. CORRECTED OIL LEVEL AS SOME OIL DID DRAIN OUT DURING OIL FILTER SWAP. VERIFIED OIL LEVEL ON DIPSTICK AFTER STARTING TRUCK AND LETTING OIL FILTER PRIME/FLOW.
 
JIM D. gave our service a 5 star review on 6/22/2023
2004 Ford Pickup 2023-06-26T22:03:54+00:00

2014 Kia Optima

2023-06-07T22:00:46+00:00

Kia Optima

Mileage
158,762
Service Date
5/26/2023
Services Performed
  • CUSTOMER VEHICLE HAS OPEN RECALL FOR STATED CONCERN. CUSTOMER WILL BE TOWING VEHICLE TO REPAIR FACILITY FOR RECALL. CUSTOMER RETRIEVED VEHICLE BEFORE ANY DIAGNOSTIC PROCEDURE WERE PREFORMED.
  • PERFORM TEAM ONE COURTESY DVI
 
MONTY F. gave our service a 5 star review on 6/2/2023
2014 Kia Optima 2023-06-07T22:00:46+00:00